General Terms and Conditions | WinCraft

1. Introduction

These General Terms and Conditions (GTC) set the legal framework for using the online casino services available on wincraftlogin.org and related platforms. The operator of the platform is Casiworx N.V., Curaçao (company number: 163922), and payment processing is carried out by Xenith Ltd. (Cyprus).
By using any part of the website, the user (hereinafter: Player) accepts the provisions of these GTC and the related policies.

2. Conditions of Service Use

WinCraft Casino services may only be used by natural persons who:

  • are at least 18 years old and legally competent,
  • reside in a country where online gambling is not prohibited,
  • provide accurate and verifiable data,
  • are not under self-exclusion, regulatory, or provider-imposed restrictions.

The Player must ensure that gambling is legal in their jurisdiction; the Provider is not liable for consequences arising from failure to comply with this obligation.

3. Registration and Account Use

3.1. Registration Data

The minimum data required during registration: full name, email address, username and password, date of birth, and country of residence. The information must be accurate and up-to-date. The Provider may suspend an account if false or inaccurate data is suspected.

3.2. One User – One Account

Only one player account may be created per person. Multiple registrations, matching IP/device/payment details, or multiple accounts within one household may lead to account blocking.

3.3. Account Suspension, Restrictions

The Provider may partially or fully suspend access if:

  • suspicious or contradictory transactions occur,
  • any point of the GTC is violated,
  • bonus or technical abuse is suspected,
  • the Player misuses third-party data.

Maintaining account security (password, two-step protection) is the Player’s responsibility.

4. Bonus Terms

4.1. General Rules

  • Bonuses are subject to wagering requirements (typically x40–x70).
  • Maximum bet while playing with a bonus: €5.
  • Bonus validity: 10 days; free spins: 24 hours.
  • Maximum withdrawal from a bonus: 10x the deposit or bonus (as stated in the promotional card).
  • Detailed and current conditions are displayed on each promotional offer card.

4.2. Prohibited Practices

Prohibited actions include: postponing/saving bonus rounds, using multiple accounts to obtain bonuses, wagering on excluded games, deliberate manipulation of rules or odds.
In case of violation, the Provider may cancel the bonus and related winnings, block the account, and refuse payouts.

5. Game Use

Games run on licensed provider software; randomness is ensured by RNG, and live tables are operated by studios. Use of bots, scripts, or automated tools is prohibited.
The official record of game outcomes is the game log stored on the server; in case of dispute, this is decisive.

6. Deposits and Withdrawals

6.1. Supported Payment Methods

  • Bank cards: Visa, Mastercard
  • Cryptocurrencies: BTC, ETH, USDT, LTC
  • Interac (CAD equivalent)

6.2. Limits and Rules

  • Minimum deposit: €5
  • Minimum withdrawal: €20
  • Withdrawal limits: €1,000/day, €3,000/week, €10,000/month
  • Before the first withdrawal, KYC (ID document + recent proof of address) is required.

6.3. Processing Times


 Approved withdrawals are usually processed within 5 minutes to 24 hours, depending on the method. Technical delays do not give rise to claims for interest or compensation. The Player is responsible for ensuring the accuracy of recipient details.

7. Violations and Sanctions

Violations include, among others: multiple registrations, falsifying KYC, exploiting the bonus system, manipulating game software, or playing under another person’s identity.
Possible consequences: temporary or permanent account blocking, deletion of balance and bonus funds, withholding of payouts, and in severe cases, reporting to authorities.

8. Data Protection

Data processing complies with EU GDPR regulations. Personal data is transmitted through encrypted channels and stored in a secure environment. Details are available in the Privacy Policy.
Players may request correction, deletion, access, and restriction of their data.

9. Jurisdiction and Applicable Law

The platform is governed by the laws of Curaçao. In case of disputes, the competent courts of Curaçao have jurisdiction. These rules apply uniformly regardless of the Player’s place of residence.

10. Modification of the GTC

The Provider reserves the right to amend these terms at any time. Changes take effect upon publication on the website. It is the Player’s responsibility to stay informed of updates.

11. Contact

12. Automated Monitoring

The system’s algorithms monitor suspicious account and bonus usage, multiple logins, and IP matches. Automated decisions are supplemented by human review.

13. Handling Technical Errors

In case of an error, the system restores the most recent valid state. The Provider is not liable for losses caused by Player-side errors (internet connection, device issues).

14. Responsible Gambling

Players may set deposit limits, time-outs, and self-exclusion in their accounts. Services are not available to persons under 18. Further information and assistance: Responsible Gambling page.